Value of voice communication: 7 stats you need to know

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As the digital age grows, communication channels such as email, texts, and instant messaging have also grown. With the rise in new communication channels, it may seem like phone calls are a thing of the past, but nothing could be farther from the truth. Voice communication is alive and well, and if anything, now is the time to rethink your phone solution.

Let’s look at the numbers:

  • 77% of people believe a phone call is the most effective way to get an answer quickly.
  • 65% of people prefer to contact a business by phone.

77% and 65% are strong numbers that are hard to ignore. In this blog post, we’ll dive deeper into the value of voice communication and reveal seven key stats from our recent survey and other sources. We’ll also share top tips on what to look for in a complete cloud phone system to help grow your business.

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